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Exripe / Frequently asked questionsFrequently asked questions

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Questions about store setup, migration and application scope.

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About Exripe
Frequently asked questions

What can I manage with Exripe?

Manage your online store, products and orders, and connect payment, shipping, accounting and marketing tools to your workflow. Availability depends on your plan and selected apps.

Can I move my existing store?

Migration is planned around your current platform and the data you want to transfer. We define the scope for products, customers and order history together.

Is every app included in my plan?

No. Some apps are free, while others are included in selected plans or offered for an additional fee. Compare included features on the plan page.

Are there costs beyond the annual license?

SMS, WhatsApp, email, AI usage and third-party services may carry additional fees. Custom design and integration work are scoped in your proposal.

How can I check app availability?

Visit Exripe App Store to see the current availability and scope of each app, including Connect and Exripe Creative.

What do I need to prepare before selling with Exripe?

Start with product photos, descriptions, pricing and inventory details. We work with you on your domain, payment and shipping connections, and storefront design needs during setup.

Do I need coding skills to manage my store?

Everyday tasks such as adding products, updating stock and tracking orders are handled in the admin panel. Custom designs or business-specific connections are planned separately.

Can I use my own domain?

Yes. You can run your store on your own domain. Domain configuration and connecting it to your store are planned during setup.

Can I adapt the design to my brand?

Create a storefront with themes, images, collections and content that suit your brand. Design needs beyond an existing theme are evaluated separately.

How do I connect payments and shipping?

We identify suitable payment and shipping connections for your store. Once provider accounts, required details and integration setup are ready, you can use those services. Provider terms and fees may vary.

Can I manage my store from my phone?

Exripe Mobile lets you track orders, manage products and review sales reports. Home screen widgets give you a quick daily overview.

What can I do with Cosmos?

Segment customers by shopping behavior and plan communication flows for a first purchase, an abandoned cart or a win-back campaign. Channels, consent requirements and sending scope depend on your selected services.

Can I manage SEO and blog content?

You can manage your store's SEO fields and blog content. Product descriptions, category content and regular publishing can support discovery; search engine rankings are not guaranteed.

How long does setup or migration take?

Timing depends on product count, data, design needs and the readiness of payment and shipping connections. We define the scope first, then schedule preparation, migration, checks and launch together.

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